Knowledge Base

Totemic Case Study

Totemic enhances its business-critical Oracle systems with Cintra’s transformational managed services

 

Financial services provider benefits from zero application outages since Cintra took over its core Oracle architecture, thanks to a series of stability enhancements and rapid-response 24×7 support.

 

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Totemic required a proven partner to monitor and/or manage key parts of its technology architecture, including its essential Oracle production environments, non-production environments and critical network infrastructure, including firewalls, load-balancers and web servers.

Cintra is providing a tiered managed service based on business importance to Totemic, as well as Oracle licensing advisory services.

Following Cintra’s comprehensive onboarding process, the results have been rapid and transformational.

Outcome

 

  • Zero application outages since Cintra onboarded its blueprinted support service
  • Rapid issue-resolution, thanks to fast-response 24×7 managed services
  • Oracle licensing advisory services provide commercial clarity

 

“Since we’ve been with Cintra, we’ve had zero application outages, and significantly fewer surprises in terms of things that happen in the environment. We’ve not had stability like this for as long as I can remember.”

Graham King, IT Infrastructure Team Leader, Totemic


 

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