Knowledge Base

Datalex Case Study

Datalex grows its cloud customer base by 25% with Cintra blueprinted Exadata architecture

 

Exadata private cloud SaaS architecture enables travel commerce giant Datalex to grow its SaaS airline customer base by 25%, while eradicating legacy performance challenges and delivering significantly improved customer experiences and higher service levels to its worldwide airline customers.

 

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Air travel plays a vital role in the global economy: it contributes over $600 billion to worldwide GDP and carried 3.5 billion people in 2015. This number is predicted to double in the next 20 years.

Every one of these travellers requires a ticket, which means the commerce platforms that facilitate reservations and booking management are critical to every airline. If these systems aren’t available, or the booking experience is poor, airlines lose revenue and goodwill, while their competitors gain.

Outcome

 

  • Exadata-based private cloud platform enables Datalex to grow customer base by 25%
  • Airline commerce SaaS platform transformed by Oracle Engineered Systems
  • Improved service levels and alignment of technology with business goals

 

“Cintra was recommended by Oracle and we knew from the start that they had a team we’d be able to work with and who would be able to support us through this important transformation.”

Robert Kenny, Director of Support and Hosting at Datalex


 

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