Knowledge Base

Medical Software Provider – case study

Medical software provider doubles its customer base with Cintra private cloud

 

Cintra’s Oracle private cloud architecture provides foundations for medical software specialist to confidently and rapidly grow its SaaS business, while improving customer satisfaction.

Since the new Cintra-designed platform went live, our customer has enjoyed significantly less system downtime. Overall performance and stability are also significantly better.

This has made it easier for the business to meet the SLAs it has with its customers and helped deliver a marked increase in customer satisfaction scores. Consequently, it’s much easier for the software provider to attract new customers.

 

Key outcomes

  • Private cloud platform enables business to double its SaaS customer base in 18 months
  • Improved customer satisfaction, enhanced performance and reduced downtime
  • Database as a Service accelerates development and testing, leading to enhanced product

 

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