1st October 2017
Oracle today awarded Cintra, a worldwide Oracle architecture transformation specialist and Platinum level and Cloud Standard member of Oracle PartnerNetwork (OPN), with its 2017 Oracle Excellence Award for Specialized Partner of the Year – Global in Oracle Database Appliance. The award recognizes Cintra for its commitment to deliver innovative, specialized solutions and services based on Oracle software and hardware.
The global award further strengthens Cintra’s position as a worldwide Oracle powerhouse and demonstrates the company’s breadth of Oracle expertise. Cintra also won the 2017 Oracle Excellence Award for Specialized Partner of the Year – North America for Oracle Database Appliance and the 2017 Oracle Excellence Award for Specialized Partner of the Year – UK for Oracle Infrastructure-as-a-Service (IaaS).
The Oracle Excellence Awards for Specialized Partner of the Year – Global encourages innovation by Oracle PartnerNetwork (OPN) members, who use Oracle’s products and technology to create value for customers and generate new business potential.
Improving customer satisfaction and doubling customer numbers
The multi-award-winning platform that Cintra architected and built for a leading US medical provider uses Oracle Database Appliance and ZFS Storage Appliances. It houses sensitive patient data in an Oracle database that underpins the healthcare provider’s main application, to which its customers subscribe under a Software as a Service (SaaS) model, backed by service level agreements (SLAs).
The new platform has delivered a wide range of benefits for the healthcare provider’s application, including significantly improved performance and no unplanned downtime since its launch. These improvements have made it easier for the healthcare business to achieve its SLAs, contributed to a marked increase in customer satisfaction scores and consequently enabled it to double the number of customers using its SaaS platform.
Significant cost savings
The Oracle Database Appliance-based platform that Cintra architected was designed to deliver these benefits while being economically sustainable: total savings around procurement, licensing and operational management over three years are around $400K, compared to a non-Oracle alternative capable of similar performance and availability.
This project is one of a number of successful Oracle Database Appliance implementations that Cintra has delivered worldwide in the past 12 months, and one of around 50 that are managed by its global 24×7 Managed Services Center of Excellence.
Importance of the architecture-led approach
Abdul Sheikh, co-founder and CTO at Cintra, said: “We’re absolutely delighted to win both the North America and Global awards, which recognize our architecture solutions based on the Oracle Database Appliance. These awards recognize the importance of architecting customers the right modern platform solution for their specific business requirements. As this high-profile project demonstrates, getting the architecture right can unlock transformational performance improvements, better customer satisfaction and ultimately, deliver success for our customers. The doubling of our client’s SaaS customer numbers is the perfect example of this.”
“Cintra has demonstrated an outstanding level of innovation in delivering proven, Oracle-based Oracle Database Appliance solutions that solve our joint customers’ most critical business challenges,” said Penny Philpot, group vice president, Worldwide Alliances and Channels, Oracle. “We congratulate Cintra in achieving the 2017 Oracle Excellence Award for Specialized Partner of the Year – Global in Oracle Database Appliance. This achievement is a testament to their dedication to excellence and to providing customers with innovative, specialized solutions and services that drive real business value and results.”