Driving Retail Success

Maginus, a long-established player in UK retail technology for over 30 years, provides end-to-end solutions for B2B and online commerce. Maginus serves renowned clients like Nisbets, Habitat, and Laltex. At the heart of their operation is the Maginus OMS, pivotal in driving ecommerce success for their clients.

Overcoming Growth Barriers

In the exceptionally competitive retail sector, Maginus encountered critical growth hurdles. With OMS built on Oracle databases, key challenges included slow customer onboarding, lagging product innovation, and heavy maintenance demands. These challenges hindered their ability to respond to evolving market demands quickly.

A Strategic Cloud Transition

Cloud became a viable option through the launch of Oracle’s next-generation OCI Cloud region in the UK, allowing Maginus to benefit from the cloud infrastructure whilst maintaining data security and ensuring customer data stayed on UK soil.

Partnering with Cintra, Maginus began a transformative cloud strategy. By adopting Oracle OCI Cloud and developing repeatable cloud architecture designs, Maginus could rapidly and efficiently deploy customer platforms. This strategic shift was aimed at enhancing operational efficiency and significantly reducing customer onboarding time. To ensure maximum benefit to Maginus' customers, Cintra architected a solution with exceptionally high levels of availability and built in redundancy to ensure no customer downtime.

Achieving Agile and Sustainable Growth

Under the new cloud-first approach, Maginus saw a 50% reduction in customer onboarding time, enabling faster market adaptation and innovation. The cloud adoption led to a dramatic acceleration in project timelines and a significant reduction in operational risks. Maginus now stands on a sustainable path of growth with enhanced efficiency and reduced costs.

Starting Context: CTG's Disclosure Management System (DMS) was traditionally deployed on customer-owned hardware, primarily using on-premises solutions.

Objectives of the Service Enhancement:

• Transform DMS into a more accessible 'solution-in-a-box', integrating it with Oracle Database.

• Simplify the procurement and licensing process for clients, making it more user-friendly.

• Develop a flexible, cost-effective commercial model, adapting to the 'pay-as-you-use' pricing strategy.

Cintra's Methodological Approach:

• Commercial Model Innovation:

  • Collaborated closely with CTG to understand their vision and service delivery challenges.

  • Developed a new licensing approach with Oracle, aligning with CTG’s business model and client needs.

• Technical Solution Design:

  • Assessed various technology options, including Oracle Engineered Systems.

  • Selected Oracle Database Appliance as the backbone for DMS-in-a-box for high performance and cost-effectiveness.

  • Tailored architecture designs to meet the diverse requirements of different networks.

• Operational and Implementation Support:

  • Handled procurement and configuration of Oracle Database Appliances.

  • Provided security hardening and remote support for software integration.

  • Offered proactive management of the infrastructure, operating system, and databases.

Benefits & Advantages:

• Streamlined Procurement Process: The single contract for hardware, application, and Oracle licensing simplified client engagements.

• Customized and Scalable Solutions: The Oracle Database Appliance enabled CTG to offer solutions tailored to each client’s specific needs.

• Enhanced Service Delivery: Continuous remote monitoring and management ensured high service levels and client satisfaction.

• Strategic Business Growth: The new service model enabled CTG to expand its market reach and strengthen customer relationships.