Operational Burden

Internal teams spend too much time monitoring and maintaining the platform, leaving less capacity to deliver business value.

Support Coverage Risk

True 24x7 monitoring and support are difficult to maintain in-house, leaving teams reacting to issues instead of preventing them.

Specialist Skills Gap

Specialist Oracle and Exadata cloud expertise is difficult and costly to build and retain around the clock.

OracleDatabase@AWS: Oracle Exadata delivered natively on AWS

OracleDatabase@AWS places Oracle Exadata Database Service infrastructure directly in AWS data centers, accessed through AWS networking and the AWS console. Its shared-responsibility model spans Oracle-managed infrastructure and the AWS environment. Cintra’s managed service covers the infrastructure and database layers, giving customers one specialist Oracle and Exadata partner with complete 24x7 support.

Three support tiers. One specialist Exadata partner.

Service Tiers

Cintra Sensor for OracleDatabase@AWS is available in three complementary tiers. Choose the level of support that fits your environment; each tier builds on the one before it. Tier 3 adds Cintra AutoScale[IQ] to dynamically scale and optimize costs intelligently in real time.

TIER 1
Exadata Infrastructure

Infrastructure Management

24x7 OracleDatabase@AWS infrastructure monitoring, with patching coordination and validation.

TIER 2
Database Management

Infrastructure + Database

Everything in Tier 1, plus 24x7 Oracle Database monitoring, management and patching.

TIER 3
Managed + Optimized

Infrastructure + Database + AutoScale[IQ] Optimization

Everything in Tiers 1 and 2, plus realtime Exadata CPU cost optimization with AutoScale[IQ].

Service Comparison - What’s Included in Each Tier

Capability
OracleDatabase@AWS Infrastructure
24x7 Exadata infrastructure monitoring and alerting
Tier 1 - Infrastructure
Tier 2 - Infra + Database
Tier 3 - Managed + AutoScale[IQ]
Exadata patching coordination and validation
Tier 1 - Infrastructure
Tier 2 - Infra + Database
Tier 3 - Managed + AutoScale[IQ]
VM cluster OS, GI and RDBMS patching
Tier 1 - Infrastructure
Tier 2 - Infra + Database
Tier 3 - Managed + AutoScale[IQ]
AWS network and connectivity health monitoring
Tier 1 - Infrastructure
Tier 2 - Infra + Database
Tier 3 - Managed + AutoScale[IQ]
Infrastructure capacity sizing recommendations
Tier 1 - Infrastructure
Tier 2 - Infra + Database
Tier 3 - Managed + AutoScale[IQ]
Oracle and AWS support coordination and escalation
Tier 1 - Infrastructure
Tier 2 - Infra + Database
Tier 3 - Managed + AutoScale[IQ]
Oracle Database
24x7 Oracle Database availability and alert log monitoring
Tier 1 - Infrastructure
-
Tier 2 - Infra + Database
Tier 3 - Managed + AutoScale[IQ]
Database and security patching (PSU, RU, one-off)
Tier 1 - Infrastructure
-
Tier 2 - Infra + Database
Tier 3 - Managed + AutoScale[IQ]
Performance monitoring, AWR review and SQL tuning
Tier 1 - Infrastructure
-
Tier 2 - Infra + Database
Tier 3 - Managed + AutoScale[IQ]
Oracle RAC and ASM cluster management
Tier 1 - Infrastructure
-
Tier 2 - Infra + Database
Tier 3 - Managed + AutoScale[IQ]
Resilience & Security
Backup and recovery monitoring
Tier 1 - Infrastructure
Tier 2 - Infra + Database
Tier 3 - Managed + AutoScale[IQ]
Data Guard management, HA/DR testing and failover
Tier 1 - Infrastructure
-
Tier 2 - Infra + Database
Tier 3 - Managed + AutoScale[IQ]
Oracle database security compliance and privilege review
Tier 1 - Infrastructure
-
Tier 2 - Infra + Database
Tier 3 - Managed + AutoScale[IQ]
AutoScale[IQ] - Dynamic CPU Cost Optimization
Real-time OCPU scaling driven by live workload demand
Tier 1 - Infrastructure
-
Tier 2 - Infra + Database
-
Tier 3 - Managed + AutoScale[IQ]
Automated scale-up and scale-down with threshold controls
Tier 1 - Infrastructure
-
Tier 2 - Infra + Database
-
Tier 3 - Managed + AutoScale[IQ]
CPU savings reporting against baseline spend
Tier 1 - Infrastructure
-
Tier 2 - Infra + Database
-
Tier 3 - Managed + AutoScale[IQ]
Scaling event notifications and governance audit trail
Tier 1 - Infrastructure
-
Tier 2 - Infra + Database
-
Tier 3 - Managed + AutoScale[IQ]
Ongoing cost optimization reviews with Cintra
Tier 1 - Infrastructure
-
Tier 2 - Infra + Database
-
Tier 3 - Managed + AutoScale[IQ]
Targeted reduction of up to 65% in Exadata CPU spend
Tier 1 - Infrastructure
-
Tier 2 - Infra + Database
-
Tier 3 - Managed + AutoScale[IQ]
Service & Governance
Monthly infrastructure health and compliance reporting
Tier 1 - Infrastructure
Tier 2 - Infra + Database
Tier 3 - Managed + AutoScale[IQ]
Dedicated, named DBA and architect team
Tier 1 - Infrastructure
-
Tier 2 - Infra + Database
Tier 3 - Managed + AutoScale[IQ]
Quarterly service reviews and roadmap alignment
Tier 1 - Infrastructure
Tier 2 - Infra + Database
Tier 3 - Managed + AutoScale[IQ]

Aligned to the Cintra Sensor Support Blueprint

Cintra Sensor ensures alignment to proven configuration blueprints, validated processes and preventative maintenance to keep your OracleDatabase@AWS environment available, secure, optimized and cost-efficient around the clock.

Hyper-Responsive Support

Specialist engineers respond to alerts in minutes, not hours - any time, day or night.

Proactive by Design

Best practice led maintenance prevents common failures before they affect the business.

Global Specialist Team

A global team of architects and engineers brings deep Exadata and multi-cloud expertise.

Intelligent Cost Control

AutoScale[IQ] reduces CPU spend by up to 65%, without compromising performance.

Faster Issue Resolution

Established escalation paths with Oracle and AWS help us resolve and escalate issues faster.

Freedom to Focus

Free your internal teams from day-to-day platform operations so they can focus on innovation and business outcomes.

AutoScale[IQ] · Intelligent Exadata CPU Optimization

Optimize compute, licensing and performance in real time
AutoScale[IQ] for Exadata

Real-time CPU optimization with performance assurance.

AutoScale[IQ] adjusts CPU allocations in real time to match observed workload demand, so you pay only for the capacity you use - without manual intervention or compromising performance.

In a recent deployment across a leading global brand’s estate, AutoScale[IQ] is delivering a 65% reduction in OCI spend, with projected annual savings of more than $1 million.

Key Capabilities

  • Real-time online CPU scaling for Exadata services

  • Scaling based on observed CPU and cluster-load patterns

  • Configurable minimum and maximum thresholds for full operational control

  • Notifications by email or through OCI channels

Need Specialized OracleDatabase@AWS Support?

Talk to a specialist about the right service tier for your OracleDatabase@AWS environment, including AutoScale[IQ].

Find out more